Privacy Policy
Effective Date: March 25 2005
Company Name: Houston Golden Auto Glass
At Houston Golden Auto Glass, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, use our services, or interact with us through text messaging or digital advertising.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, and vehicle details you voluntarily provide when requesting a quote or service.
Text Messaging Data: If you text us or use our “Click to Text” feature, we may store your phone number, message content, and communication history for customer service purposes.
Website Usage Data: Including IP address, device type, browser type, pages visited, and time spent on our site.
Cookies & Tracking Tags: We use cookies and tracking tags to improve website performance and advertising relevance.
2. Use of Google Services
Our website uses Google Ads, Google Analytics, and Google Tag Manager to help us understand how users interact with our site and to deliver relevant advertising.
These tools may collect anonymized usage data such as:
Your IP address
Location (approximate)
Device/browser info
Pages visited and actions taken
Google may also use cookies to track your activity across different websites. You can manage your ad settings or opt out of personalized ads via Google’s Ad Settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
To provide quotes and schedule services
To respond to inquiries via text message, phone, or email
To improve our website and customer experience
To run marketing campaigns through platforms like Google Ads or Meta Ads
To analyze website traffic and user behavior
4. Text Messaging Consent
By using our “Click to Text” feature or contacting us via SMS, you consent to receive communication from Houston Golden Auto Glass, including:
Service updates
Appointment confirmations
Replies to your inquiries
Occasional promotional offers
We will never sell or share your phone number. You can opt out of promotional messages at any time by replying “STOP.”
5. Data Sharing
We do not sell your personal data. We may share your data with trusted third-party services (such as payment processors, marketing platforms, or analytics tools) solely to perform services on our behalf.
6. Data Security
We implement industry-standard security measures to protect your personal information. However, no digital transmission is 100% secure, so we encourage you to avoid sharing sensitive information via unsecured channels.
7. Your Rights
You may:
Request to view or delete your personal data
Opt out of marketing communications
Adjust your cookie preferences in your browser settings
For data requests, contact us at: 832-516-5881
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
Houston Golden Auto Glass
15230 Weeping Cedar Ln, Houston, TX 77084
Phone: 832-516-5881
Email: themavagency@gmail.com